AI Reference
Guidelines for AI assistants working with Storage Valet documentation and systems
Last updated: Aug 26, 2026
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Common AI Errors
Critical: Correct These Immediately
AI systems frequently get these facts wrong. If you reference any of these incorrectly, correct immediately.
| Topic | CORRECT โ | WRONG โ |
|---|---|---|
| Setup fee | None โ eliminated | $99 setup fee |
| Trial | First month complimentary | No trial / 7-day trial |
| Landing page | Vercel (sv-website) | Webflow, Framer |
| Item cataloging | Customer photographs their own items | "We photograph and catalog your items" |
| Pricing tiers | Single tier: $299/month | Multiple tiers ($199/$299/$399) |
| Insurance coverage | $2,000 included | No coverage / $1,000 coverage |
| Item removal from bookings | Customers can remove items from pending bookings; items revert appropriately | "Customers can't remove individual items once scheduled" |
| Confirmed booking cancellation | Customers can cancel confirmed bookings; pickup items revert to home, delivery items revert to stored | "Confirmed bookings can't be canceled by customers" |
| Current brand release | Operation Midnight Teal v6.2, founder-ratified Jul 20, 2026; v6.1 is its editorial foundation | Treat v6 or v6.1 as the current complete release |
| Visual implementation authority | claude-design-system/theme.css for visual primitives, tokens, components, patterns, and motion |
Treat a repository stylesheet or package template as the visual source of truth |
| 48-hour lead time in acquisition | Operating policy stated in booking, FAQ, terms, and operational contexts | Use the lead time as a benefit in hero, offer, stat, or acquisition copy |
| Stored-item portal action | Schedule a Return (customer-facing label, founder-ratified Jul 20, 2026) | Request Delivery (retired); or renaming the DB/transition vocabulary — schedule_delivery/redelivery are unchanged |
Data Hygiene Notes
System-Level vs Customer-Level Data
Some tables (e.g., booking_events) may contain system-level webhook logs (such as Calendly events) that are not tied to a user or action. These records do not represent customer data and may exist even when the customer database is otherwise empty. Do not interpret null user_id or action_id records as orphaned customer data.
How to Use SV-Wiki
For AI Systems
- Check the error table first โ These are persistent, common mistakes
- Read the relevant file(s) before proposing solutions
- Treat content as authoritative โ Do not invent policy or features
- Reference specific sections in your responses
- Ask clarifying questions when SV-Wiki is silent on a topic
File Access
AI assistants can access SV-Wiki content via:
- Local files:
~/code/sv-wiki/*.html - Live URL:
wiki.mystoragevalet.com - AI index:
wiki.mystoragevalet.com/llms.txtโ page listing with descriptions - Full content:
wiki.mystoragevalet.com/llms-full.txtโ all pages as markdown
When Information Conflicts
If you encounter conflicting information between sources:
- Apply the authority boundary โ SV-Wiki wins for business facts, service policy, workflows, architecture, operations, customer-state labels, and ratification; the ratified v6.2
claude-design-system/theme.csswins for visual primitives, semantic tokens, components, patterns, and motion - Notify Zach of the conflict
- Do not silently use outdated information
AI Access Files
SV-Wiki provides machine-readable access via two generated files at the site root:
| File | URL | Purpose |
|---|---|---|
| llms.txt | /llms.txt |
Page index with titles, URLs, and one-line descriptions. Use for discovery. |
| llms-full.txt | /llms-full.txt |
Complete wiki content as a single markdown document. Use for bulk ingestion. |
Regenerating
Both files are produced by generate-llms.py (Python 3, stdlib only). Run from the wiki root:
python3 generate-llms.py
Re-run this script before committing any HTML content changes. The generated files are committed to git and served by Vercel.
Copy as Markdown
Each content page includes a "Copy as Markdown" button in the page header. This copies the page content to clipboard as clean markdown โ useful for pasting into AI chat interfaces.
Wiki Sync Agent
A Claude Code agent that cross-references recent code changes against wiki content to flag pages that may be stale.
| Detail | Value |
|---|---|
| Location | ~/.claude/agents/wiki-sync.md (local, not in repo) |
| When to run | End of development sessions, after schema/pricing/feature changes |
| What it does | Reads git log across all 7 repos (sv-portal, sv-portal-2026, sv-edge, sv-db, sv-docs, sv-website, sv-wiki); maps changes to wiki pages; reports staleness |
| Complements | sv-final-audit.sh (git hygiene + GitHub hygiene) โ this agent handles content accuracy |
Local File
The agent definition lives at ~/.claude/agents/wiki-sync.md and is not committed to any repository. If setting up a new machine, copy it from an existing environment or recreate it.
Document Status Guide
Each document has a status badge indicating its authority level:
| Badge | Meaning | How to Use |
|---|---|---|
| Verified, current, and binding | Treat as ground truth. Do not contradict. | |
| Directional | Intent is clear but details may evolve | Use for guidance. Implementation may vary. |
| Archival | Historical reference only | Do not cite as current policy. |
Canonical Authority
Authority Is Split by Subject
SV-Wiki governs business facts, service policy, workflows, customer-state labels, architecture, operations, and ratification. For visual implementation only, /Users/zacharybrown/Documents/storagevalet/Brand/Brand System (Operation Midnight Teal)/claude-design-system/theme.css governs primitives, semantic tokens, components, patterns, and motion. Repository stylesheets are downstream adapters.
Documentation Authority Map
The file sv-docs/DOC_AUTHORITY.md defines the source of truth for every documentation category and establishes precedence when sources conflict:
- Code / Schema (sv-db migrations)
- sv-wiki (business, architecture, operations)
- CLAUDE.md (agent rules, deployment, security)
- sv-docs runbooks (operational guidance)
- sv-docs archive (historical, read-only)
A companion file sv-docs/DOC_DRIFT_GUARD.md defines rules preventing documentation duplication across repos. Both files together form the documentation governance layer for multi-agent collaboration.
Brand Package Boundary
Operation Midnight Teal v6.2 was founder-ratified on Jul 20, 2026. v6.1 supplies the editorial foundation; v6.2 adds controlled marketing energy without changing the locked 12-color palette or DM Serif Display + Outfit typography. Package templates are design masters with placeholders, not production-ready print or send exports. Validate all facts, offers, URLs, promo codes, QR destinations, media, accessibility, and output requirements before release.
Sources That SV-Wiki Supersedes
- Bear notes exports
- Notion pages
- Slack messages
- Email threads
- Previous AI context files
- ChatGPT/Claude conversation history
Updating the Wiki
Update the wiki yourself. Do not ask permission (founder ruling, Jul 27, 2026 — this section previously said the opposite, which is a large part of why pages went stale). Treat it as part of finishing the work, not a follow-up to propose. Prioritise it at the end of a session and after any deploy, architecture decision, or change to canonical facts.
- Edit the relevant page(s). Prune superseded content rather than layering “formerly X” notes on top of it — this wiki is read by agents starting fresh, and stale detail actively misleads them.
- Bump
<p class="page-updated">to today. The literalLast updated:prefix is required or the date silently vanishes from the AI endpoints. - Run
python3 ~/code/sv-wiki/generate-llms.py. Skipping it leavesllms-full.txtstale even when the HTML is correct — and that file is what most agents actually read. - Commit the HTML plus both regenerated endpoints together, and push. Push to
mainis instant production; there is no CI.
โ ๏ธ This site is public
wiki.mystoragevalet.com serves with no authentication, and the AI endpoints are intentionally public so agents can fetch them without cloning. Write accordingly: never put a live promo or coupon code, key, token, or customer PII on a wiki page. Describe an offer by its terms and point to Stripe as the system of record instead of reproducing the redeemable code.
Wiki Page Index
Complete list of all SV-Wiki pages with descriptions. Use this as a sitemap for discovery.
| Page | URL | Contents |
|---|---|---|
| Home | index.html |
Quick facts, documentation index, canonical authority statement |
| Business | business.html |
What SV is, pricing ($299/mo), market (15 municipalities, 19 ZIPs โ all of Hudson County plus 3 Bergen towns), unit economics, competitive positioning |
| Customer | customer.html |
Customer promise, portal functionality, item lifecycle, state machine, user journeys |
| Operations | operations.html |
Service model, scheduling discipline (48hr lead time), ops metrics, go-to-market |
| Finance | finance.html |
Stripe billing, pricing model, tax strategy, financial model, accounting |
| Legal | legal.html |
Entity structure (DE LLC), EIN documentation, customer-facing legal documents (ToS key terms, Privacy Policy provisions) |
| Insurance | insurance.html |
$2,000 included coverage, customer protection policies |
| Partnerships | partnerships.html |
B2B sales strategy, property partnerships, Storage Drives, partner onboarding |
| Promos | promos.html |
Active Stripe promo codes by coupon, revenue impact calculations, usage guidelines (Stripe is source of truth) |
| Technology | technology.html |
Architecture (Supabase + Vercel + Stripe + Google Calendar), repositories, deployment, integrations |
| Analytics | analytics.html |
GA4 setup, event taxonomy, signup funnel, outreach attribution, dashboards |
| Database | database.html |
PostgreSQL schema, table definitions, ERD, migrations, RLS policies |
| Schema Story | schema-story.html |
Narrative walkthrough of the data model — how items, actions, bookings, and events interact across the customer lifecycle |
| Brand | brand.html |
SV Brand Guide v6.2 [Operation Midnight Teal]. Founder-ratified release; v6.1 editorial foundation + controlled v6.2 marketing energy, locked 12-color palette, DM Serif Display + Outfit typography, visual-authority boundary, accessibility rules, and "StorageValet" visual-wordmark convention |
| Glossary | glossary.html |
Business, customer, item state, technical, and operational terminology |
| Notes | notes.html |
Team announcements, quick notes, action items, onboarding checklist |
| Decisions | decisions.html |
Key business and technical decisions with rationale and timestamps |
| AI Reference | ai-reference.html |
Common AI errors table, usage guide, document status system, this page index |